Employee Surveys
The right insights at the right time drive smart decisions about workforce strategy, programs and investments. Towers Watson’s employee engagement surveys help you reach those insights by translating direct input from your people. Through our employee surveys, we help our clients shape high-performance cultures, improve the return on talent investments and deliver measurable business results.
MF Bzone draws on advanced analytics, leading-edge HR technology solutions, comprehensive change management capabilities, and the world’s largest normative database of employee attitudes to provide the insights that lead to actions you can implement efficiently and sustain over time. We distinguish ourselves by providing:
We work with each client to ensure employee survey content addresses their unique needs, using our robust benchmarks and validated frameworks as a guide, including our next-generation concept of Sustainable Engagement and our research-based framework of cultural characteristics that predict success against each company’s unique combination of strategic goals.
Survey findings must be put in context and prioritized to inform specific actions. Our tools include a database containing the largest number of norms by country, industry, job level and business performance; key driver analyses that identify the top statistical predictors of engagement; and advanced modeling that links survey results to business outcomes.
Our suite of reporting tools includes dynamic interactive reports with direct export to PowerPoint; focused, two-page snapshot reports with automated prioritization of key issues and action suggestions; and the online, on-demand tool for ad hoc reporting.
An employee engagement survey is valuable only if it leads to changes in organizational culture and improved business performance. We partner with our clients to make certain that happens by considering the business and people implications of the findings, and helping our clients construct a road map to change.
MF Bzone employee engagement survey professionals include native speakers of more than 40 languages, based in 20 countries worldwide. Our colleagues on the ground know the local culture and speak the local languages.
We ensure flawless execution by following a world-renowned project management protocol, combined with proprietary processes and tools, and developed and refined over decades in the field. With our 99.4% on-time delivery of reports, ISO accreditations and a comprehensive quality management system, your organization can be assured of an on-time, quality delivery.
We use a range of HR technology solutions, including mobile-enabled platforms, to ensure survey participation is fast, easy and convenient for employees — a truly seamless part of their online work experience.
We support clients with a diverse range of surveys reflecting our extensive areas of expertise, including employee engagement, culture diagnostics, leadership effectiveness, safety/risk culture, entry/exit, social network analysis and internal customer satisfaction, as well as do-it-yourself surveys. We help our clients develop their engagement and listening strategies, and enable them to align their business strategy, leadership and culture.
Do employee surveys work? Yes! The sooner your business begins surveying your workforce, the greater your insight and better your decisions regarding employee satisfaction, employee engagement, and a whole host of workplace issues that may be preventing you from positioning your business as a leader in your industry.
Maintaining highly engaged employees at all levels in an organization is an important factor in achieving a competitive advantage. Falling productivity and high turnover are two of the surest signs a business is headed for trouble. The higher the number of employees who leave, the more employees there are to hire and train, resulting in a huge financial and productivity drag on your company. In a nutshell, surveying your employees matters.
You understand that the benefits of survey research extend far beyond productivity and turnover if you already survey your employees. The insights gained from surveying ensure that your company is able to attract and retain the talent vital to your company’s success!
Our survey questions, validated through years of testing and applied research, are the cornerstone of our survey designs. Your business decisions are far too important to gamble on anything less than the best data, delivered with depth and clarity.
When you trust MF Bzone to conduct your research, you are hiring a team of trained scientists. Our Ph.D. Organizational Psychologists have decades of experience enabling us to conduct a thorough analysis of your results.
We don’t just collect data and then send it to you to decipher. We walk you through the entire process from survey design to detailed recommendations that when implemented will improve your organizational performance.
This was an important moment for the company because, for the first time, leaders defined how employees should expect to be treated by supervisors and co-workers. Then, all employees completed a half-day of training in the new common language and principles; anyone who managed another person completed a full-day of training. Finally, quarterly management forums were used to teach and model coaching and feedback skills.
The positive sign of improvement was that supervisors, who previously embraced a directive style of management, began to receive praise and reinforcement from employees for their newly learned skills.
After implementing the recommended interventions, future surveys have shown significant improvements in employee satisfaction, employee engagement, and employee turnover has been lowered to single digits.
In addition to being one of your company’s biggest costs, your employees are also one of your company’s greatest assets. It’s your employees who can:
➤ Increase customer satisfaction and loyalty.
➤ Decrease costs due to employee and customer turnover.
➤ Deliver your brand most effectively, strengthening your brand against competitors.
➤ Increase productivity, and hence, profitability.
Employee surveys can assess just about anything that relates to the work environment, including:
➤ Overall employee satisfaction
➤ Employee Engagement
➤ Management/employee relations
➤ Corporate culture
➤ Customer expectations and needs
➤ Competitive Intelligence
➤ Brand knowledge and delivery